FAQ - Silkroad

FREQUENTLY ASKED QUESTIONS

Let us help you find the answers you need

Check out our FAQ section for answers to common questions.
If you don’t find what you’re looking for, feel free to reach out to us through our Contact Us page.

What types of flooring do you offer?
We offer a variety of flooring options, including hardwood, laminate, tile, carpet, and vinyl, catering to different styles and budgets.
How do I choose the right flooring for my home?
Consider factors such as the room’s function, foot traffic, style preferences, and maintenance requirements to find the best flooring option for your space.
Is hardwood flooring durable?
Yes, hardwood flooring is very durable and can last for decades with proper care, making it an excellent long-term investment.
Can I install laminate flooring in wet areas?
While laminate is resistant to moisture, it's not recommended for areas with high humidity or water exposure, like bathrooms. Consider using waterproof laminate options or tile instead.
How do I maintain my carpet?
Regular vacuuming, prompt stain removal, and professional deep cleaning every 12-18 months will help keep your carpet looking its best.
What’s the difference between engineered wood and solid hardwood?
Engineered wood is made of multiple layers, offering better moisture resistance and stability, while solid hardwood is a single piece of wood known for its timeless appeal.
How long does flooring installation typically take?
Installation time varies based on the type and size of the project, but most installations can be completed within a day or two.
Are there eco-friendly flooring options available?
Yes, we offer sustainable options like bamboo, cork, and reclaimed wood, which are both stylish and environmentally friendly.
What is the cost of flooring installation?
Costs can vary based on material and square footage, so we provide free estimates to help you budget for your project.
Do you offer warranties on your flooring products?
Yes, we provide warranties on our flooring products and installation services to ensure your investment is protected.
What types of renovations do you specialize in?
We specialize in various renovation services, including kitchen and bathroom remodels, living room updates, and basement conversions, tailored to meet your specific needs.
How do I get a quote for my flooring or renovation project?
You can request a free estimate by contacting us through our website or calling us directly. We’ll schedule a consultation to discuss your project and provide a detailed quote.
What is your service area?
We proudly serve Regina and the surrounding areas, providing top-notch flooring and renovation services to our community.
Are your products and services compliant with local building codes?
Yes, all our products and services are compliant with Regina’s building codes, ensuring a safe and reliable installation.
How can I prepare my home for flooring installation?
To prepare your home, we recommend clearing the installation area of furniture, ensuring that the subfloor is clean, and addressing any necessary repairs prior to our arrival.
What should I expect during the renovation process?
Our renovation process begins with a consultation to understand your vision, followed by planning and design. We keep you informed throughout the project to ensure everything meets your expectations.
Can I see examples of your previous work?
Absolutely! You can view our portfolio on the Gallery page of our website, showcasing various projects we’ve completed.
How do you ensure customer satisfaction?
Customer satisfaction is our top priority. We communicate closely with our clients throughout the project and address any concerns promptly to ensure a positive experience.